When do you despatch the Subscription Boxes?
On average all boxes are despatched towards the end of the month. The expected delivery date of your box will be confirmed shortly after your box has been despatched and you will be notified via email.
Once we have shipped your box you will receive an email confirmation with your tracking number and this will be shipped out via DPD. If you have received notification that your parcel is delayed, please contact DPD in the first instance.
If they’re unable to help, please contact us at firstname.lastname@example.org.
To enhance this experience, use the DPD app which you can download here. In the app you can arrange a safe place, rearrange a delivery time and track your order on the delivery route and so much more to give you the best information around when you will receive your order.
Alternatively, you can track your parcel using the following link: https://track.dpd.co.uk/.